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Information about the functional areas

Accreditation

- Production and issuing of accreditations - Installation of zone plans - Reception and data verification of guests

Awareness Team

- Presence in the hall - Contact person for spectators in problematic situations (e.g. harassment, insecurity, medical or other emergencies) - Organize help or pass it on to the right people (security, paramedics, organization team) - Good visibility through special identification (e.g. high-visibility vests)

Spectator Services

- Contact point for guests in the arena - Distribution of program booklets, clappers etc.

Transport

- Reception staff at train stations and airports - Transport of employees, guests, partners of the IHF and the Organizing Committee - Looking after the guests

Hotel Services

- Looking after the teams and officials in the hotels - Contact person and support for the shuttle service

Logistics

- Receiving, issuing, and distributing goods - Assisting with clothing distribution - Shopping and transportation - Supporting the on-site organizational team - Office support (providing beverages, fruit, etc.)

Media Services

- Contact person for journalists in the press center, the media stand and the photo areas - Assistance with the organization and coordination of press conferences and mixed zones - Staffing the info point in the media center - Distribution of the line-ups

Scouter

- Recording of live data (goals, penalties, etc.) and support for the statistics service provider during matches

spare man

- Assignment in areas where additional help is needed - Spontaneous tasks that are not covered by any volunteer area - Substitution in case of illness

Team Services & Anti-Doping

- Team support in arenas & training halls - Equipping and preparing cabins and training halls - General support for the venue and floor manager

VIP & Hospitality

- Point of contact for VIP guests - Setting up the VIP area and assigning VIP seats - Assisting with wayfinding - Distributing VIP wristbands and managing stored VIP cards

Volunteer Management

- Support with administration and scheduling of travelers and volunteers - Support with short-term changes to the shift plans/assignments of volunteers - Issue of clothing etc. - Additional contact person for volunteers

Moping & Flagbearer

- Wiping slippery surfaces on the pitch - Flag bearer during the opening ceremony

Ceremonies

- Support for the ceremonies (set-up, spot driver) - Supervision of the corridor-kids, players, photographers