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FAQ

Bayerisches Turnfest 2027 – Volunteer FAQs

1. General Information

Who can become a volunteer?
Anyone aged 16–99. Individuals as well as groups from sports clubs, cultural or social organisations. Previous experience is helpful, but not required.

Why are volunteers needed?
Volunteers are the backbone of the Turnfest. They support organisation, participant services, logistics, catering and much more.

What are the benefits of volunteering?

  • Volunteer shirt, accreditation badge/lanyard, giveaways

  • Free food & water

  • Access to selected shows and competitions

  • Certificate of your volunteer service

  • Insights into event organisation & networking


2. Registration & Platform

How do I register?
Via the “Event Volunteers” platform (web & mobile app).

How will I know my shift times?
All shifts will be published on the platform. Push notifications and reminders will keep you informed.

What technical requirements are there?
A smartphone, tablet or PC with internet access. A mobile app is available for iOS & Android.


3. Volunteer Areas

What volunteer areas are available?

Support at an Accommodation Centre

Together with your team, you will take responsibility for one of our accommodation centres in Nuremberg schools. For several days, you will help create a “home away from home” for Turnfest participants from all over Bavaria and ensure that everything runs smoothly on site.

Stage & Show Support

Here you support the organisation of stage programmes, shows and receptions. You help coordinate activities on site and accompany artists during their performances.

Equipment Teams

Volunteers in the equipment teams have experience handling gymnastics equipment. Tasks include the proper set-up and dismantling of equipment as well as supporting the preparation of competition venues.

Information Points & Participant Registration

At the information points, you are one of the key contacts for guests and participants. You provide information about the Turnfest, help answer questions and support on-site registration.

Long-Term Volunteer (Preparation Phase)

Long-term volunteers support the organising team before the Turnfest begins. Tasks may include packing equipment boxes, preparing materials and equipment, or helping with organisational tasks in advance.

Logistics & Transport

This area ensures that materials arrive at the right place at the right time. Volunteers support with loading and unloading vehicles, transporting materials and providing shuttle services during the event.

Marketing & Social Media

Here you help make the Turnfest visible to the public. Volunteers support photography, social media posts and the creation of content around the event.

Mascot Support

In this area, you accompany the Turnfest mascot during its appearances. You can either support directly in the costume or help coordinate the appearances behind the scenes.

Supporting Programme

In the activity and experience areas, you help run sports and activity programmes for children, young people and adults. You support contests, activities and interactive offers and help visitors actively experience the Turnfest.

Safe Sport Ambassador

You are committed to respectful and violence-free interactions at the Bayerisches Turnfest. As a contact person, you raise awareness among participants and guests about Safe Sport, provide information and help ensure that everyone feels safe and welcome at the Turnfest.

Competition Organisation & Support

Here you support the organisation of sports competitions. Tasks include setting up and dismantling competition venues, supporting athletes and helping with organisational tasks related to the competitions.

What skills do I need?

  • Friendly attitude & communication skills: information points, catering

  • Organisation & knowledge of sports: competition organisation

  • Physical fitness & driving licence: logistics & transport

  • Creativity & media skills: marketing/social media

  • Teamwork & experience with equipment: equipment teams

  • Coordination & communication skills: volunteer management

Can I choose more than one area?
Yes, you can indicate your preferences on the platform. Assignments are made based on operational needs and your skills.


4. Shifts & Logistics

How long is a shift?
6 hours. Breaks will be provided depending on the workload.

Where do I meet for my shift?
The meeting point will be provided on the platform. Check-in is via QR code or app.

What materials will I receive?
Volunteer shirt/vest, accreditation, information material, venue maps, meal vouchers and giveaways.

How does catering work?
You receive one meal voucher per 6-hour shift, which can be redeemed at all Turnfest food stands. Water can be refilled at public drinking water stations.


5. Training & Preparation

Is there any training?
Yes, general training will take place around 2 months before the event, with area-specific training approximately 4 weeks before the event.

Do I have to attend?
Participation is recommended, especially for area-specific training to ensure a safe and successful assignment.

Will I receive training materials?
Yes, materials will be provided digitally, including Safe Sport certificates and presentations.


6. Support & Communication

Who is my contact person?
Until the platform is introduced: Anna Piffl and Philipp Deininger (volunteers@btv-turnen.de, Philipp: 0155-6369 1821, Anna: 0176-4873 2274).
After the platform is introduced: Communication will take place via the app with the volunteer manager/shift leader.

How will I receive short-notice updates?
Via push notifications, email or through the shift leader/volunteer manager.


7. Legal & Safety

Am I insured?
Yes, all volunteers are covered by accident and liability insurance.

What do I need to know about data protection?
The platform is used in compliance with the GDPR. Volunteer managers must sign additional regulations.

Are there any safety rules?
Yes, safety instructions and venue regulations are mandatory. Violations may result in the withdrawal of accreditation.


8. On the Event Day

How do I check in and out?
Check-in is via the app or QR code. Check-out takes place with the shift leader or volunteer manager.

What happens if I have to cancel at short notice?
The shift leader/volunteer manager will inform the volunteer team. Standby volunteers or other volunteers may be asked to step in.


9. After the Event

Will I receive feedback or recognition?
Yes, you will receive a volunteer certificate, have the opportunity to provide online feedback and be invited to the volunteer thank-you event.

Can I sign up for future events?
Yes, via “Event Volunteers” you can indicate your interest in future volunteer opportunities.

You can find the FAQ on general questions regarding Eventvolunteers and your profile here.

Questions and answers about the Eventvolunteers app can be found here.