You can find the FAQ on general questions regarding event volunteers and your profile here.
The following data reflects the current planning status. In the course of implementation, there may still be some changes, which is why the following list is intended as a rough guideline for you. In the run-up to the INVICTUS GAMES DÜSSELDORF 2023, we will keep you informed with regular updates on the dates.
We will open the online registration portal on *01 July 2022*. You can find the link to the portal here or you can go directly to the website of the volunteer software: https://Eventvolunteers.de/en/ig23/Event.
Your data will be used to create a personal account, with which you can register for the INVICTUS GAMES DÜSSELDORF 2023. We will also use your data for accreditation via our event management software. In this context, the data will be transmitted to the police of North Rhine-Westphalia for a background check.
Your data will not be used for any purpose other than that described above, nor disclosed to any other third parties.
If you love challenges and have special skills and/or experience as a volunteer, the following tasks may be right for you:
If you have indicated special skills and/or a preferred area when logging in/registering, you will be assigned accordingly if possible. If you have not specified any special skills or preferred areas, we will assign you to general functions for which no special skills are required.
Unfortunately, we cannot assign every volunteer to their preferred area, but we will make every effort to ensure you get a job you enjoy doing.
You will receive a complete volunteer outfit that you can keep and meals while you are working. In addition, you will receive an ‘Invictus Card’. You can use this to travel free of charge on public transport, and to discover selected cultural and recreational facilities (e.g. museums). Of course, you will also receive an accreditation for the duration of the INVICTUS GAMES DÜSSELDORF 2023, which will allow you to visit the competitions and cheer on the competitors in your free time, as well as a certificate for your work as a volunteer. For the conclusion of the Games, you will also be able to attend a closing ceremony with all participants. In addition, you are insured by us for the duration of your assignment in the area of responsibility assigned to you.
At a glance:
As a volunteer, you will be provided with meals during your shift on the event site. Either we will issue vouchers for this or your accreditation will serve as authorisation to get something from the crew catering. You will get more information about this during the training.
If you are deployed outside the event site (e.g. in the hotel, in the city centre, as support for Family & Friends, etc.), we will of course ensure that you are well looked after.
All volunteers are responsible for organising and paying for their own accommodation for before or during the Games. However, we will help you find accommodation by providing a platform that you, the other volunteers and host families from Düsseldorf can use to get in touch and exchange information about accommodation, and to organise it.
We can also give you some tips for accommodation near the event site.
There will be two training sessions, one in German and one in English. Both training sessions will take place in Düsseldorf. We would be happy if you could attend this training in person, so that we can introduce you to the event location on site and you can get to know your team members in your area of responsibility personally. The theoretical parts of the training will also be shared via an online webinar (in parallel).
The first training session is planned for 2 September 2023 (German).
The second training session is planned for 3 September 2023 (English).
There will be days on which we will need more volunteers than on others. In principle, all volunteers should be available for the entire period of the Games. This makes it easier for us to plan and to communicate with you. However, if you can only be available for a certain time, this is not immediately a disqualifying factor.
Regardless of the period and duration of the assignment, the training and kick-off event will be held at the same time for all volunteers.
We understand that circumstances can change. Please let us know as soon as possible if you cannot be there after all, so that we can fill your place on the volunteer team. The correct email address for this is:
Before the INVICTUS GAMES DÜSSELDORF 2023
During the INVICTUS GAMES DÜSSELDORF 2023
Yes, there will be training just before the Games. This training is divided into two parts. The first part will cover general topics that are important for all volunteers; the second part will be used to brief volunteers on their specific tasks. In addition, we will provide online information that you can use to inform yourself in advance.
According to our current plans, we will offer a training session in German on 2 September 2023, and a training session in English on 3 September 2023.
If you have difficulties registering, please read the relevant sections in the FAQ first. If you do not find the information you need here, you can contact us by e-mail at the following address:
Before the Games, if you have any questions that are not answered in the FAQ, please feel free to contact us at the following e-mail address:
For the period of the Games, you will receive all information at the training. In any case, there will be shift supervisors, who will be your direct contact persons during your assignment. Also, don’t hesitate to ask someone from the team if you have any questions. In addition, all volunteers and the volunteer management will be connected via a volunteer app.
Yes, this will be possible, and we will take it into account when planning the shifts.
You already have someone; in this case, please state his/her name when registering. Your counterpart also has to register and indicate your name.
You register without a counterpart. In this case, please state that you have an impairment when registering, and that a partner is required. We will identify and assign a counterpart to you for the time of your assignment.
If you are a member of the Bundeswehr (military personnel, civil servant, employee, active reserve duty personnel), please let us know when you register/apply. You have to apply for it, just like every other volunteer, and you will be informed of the result of the selection process. Your status gives you neither advantages nor disadvantages in the selection process. Important: Please get the approval of your superior before you apply, so that we can count on your availability.